Who stocks Kaiju Candy?
Our stockists often hold pieces that may be sold out in our online shop, and some even have custom designs we have worked on with them! You can find our stockists at local markets, online and even in store... Please contact each stockist for more details on how to visit them!
Our regular stockists are...
The above 4 stockists generally have all our new releases and are easy to buy from, so we recommend asking them if you are looking for something in particular! They usually have our new products on the same night as us when we do new releases too and they all ship overseas.
You will also find our products in store at The Tangerine Fox in SA, Retro Respection in WA, with Portobello Princess at markets, and Closet Confessions holds some of our older pieces too.
How long do you take to post items?
Our turnaround time is currently 4-5 weeks, sometimes longer during sales. Please contact us BEFORE ordering if you have a deadline and want to ask when the order will be shipped.
Why didn't I get a collectors tin?
As of August 2017 we no longer offer collectors tins. All brooches and earrings come with a backing card. We are also brooch mad, so understand the need to have them secure, and will continue to package them safely in bubble wrap and tough bags for your convenience.
Do you ship internationally?
Sorry, we do NOT offer international shipping. Most of our above mentioned stockists ship overseas, please contact them for more details.
Can we chat about wholesale orders?
We are currently not accepting new stockists. We will let you know if this changes.
Do you make custom designs?
We currently do not offer a custom design service. Some of our stockists have custom pieces made by us, but we do not offer this as a one off service to direct customers as we don't have enough time, sorry!
How do you make your items?
All our designs are hand drawn by us, then we convert them to illustrator files and then they are laser cut using the best quality acrylics and finished with hand painted details.
Everything is proudly designed and assembled in our home studio in Melbourne.
Why is everything sold out?
We have set release dates for each range and we notify in advance via Instagram. Our release dates are usually a bit nuts and a lot of items sell out quickly, so it's best to keep an eye on when we are releasing more.
Refunds and exchanges FAQ.
If you have received something that is damaged or faulty, we will most certainly look after you so please send us an email with photos and let us know what has happened. We do not refund for change of mind, so please be sure of your purchase.
How do I get in touch?
Please email us at firstname.lastname@example.org as we do NOT respond to Facebook messages or Instagram DMs.